{
  "operator": "ZUMX",
  "principal": "Tahir Rasool",
  "summary": "ZUMX is Tahir Rasool's independent digital build practice for small businesses: small-business websites, custom web apps, and practical AI and automation where those tools fit a real business task.",
  "services": [
    {
      "id": "websites-web-apps",
      "title": "Websites and web apps",
      "summary": "A first business website, a refreshed site for a business that has outgrown an old one or still runs on social profiles, and custom web apps for a recurring workflow.",
      "includes": [
        "First business website, or a refreshed site",
        "Clear service pages and customer journeys that make contact easy",
        "Enquiry forms, product or catalogue pages, lead capture and supporting pages where they serve a real user need",
        "Custom web apps: dashboards, internal tools, customer portals, custom forms and workflow applications",
        "Launch support covering domain, content, testing, responsive QA, handover and ownership",
        "Ongoing support is scoped separately and is not implied as included"
      ],
      "url": "https://zumxlabs.xyz/services.html#websites"
    },
    {
      "id": "ai-automation",
      "title": "Practical AI and automation",
      "summary": "AI and automation only where they solve a real business task. A simple form, integration or rule is often the better answer, and is used instead when it is.",
      "includes": [
        "Document question and answer over selected sources, with citations or source references where appropriate",
        "Task-focused agents for a defined intake, draft, lookup or workflow sequence",
        "AI features inside a web app only when they improve a real workflow",
        "Integrations, rules, triggers and ordinary automation",
        "A human stays in charge of consequential actions"
      ],
      "caveats": [
        "A citation supports inspection; it does not prove an answer is correct",
        "No AI accuracy guarantee, safety or compliance certification, security audit, or suitability for regulated use is claimed",
        "AI is not added merely because it is fashionable"
      ],
      "url": "https://zumxlabs.xyz/services.html#ai"
    }
  ],
  "project_types": [
    "website",
    "web app",
    "AI or automation",
    "not sure",
    "other"
  ],
  "process": [
    {
      "step": 1,
      "title": "Understand the job",
      "detail": "The business task, the audience, the current process, and what should become easier."
    },
    {
      "step": 2,
      "title": "Agree scope and a written quote",
      "detail": "First useful scope, included pages and features, dependencies, review points, future phases, and a written quote, before the build starts."
    },
    {
      "step": 3,
      "title": "Build and review",
      "detail": "Work is built to be reviewable against the agreed job. Feedback expectations are clarified with the client rather than promised as a fixed cadence."
    },
    {
      "step": 4,
      "title": "Clarify handover and ownership",
      "detail": "Launch, ownership, handover, and any separately scoped ongoing support."
    }
  ],
  "commercial": {
    "pricing_published": false,
    "availability_published": false,
    "service_area": null,
    "delivery_dates_published": false,
    "response_time_guarantee": null,
    "statement": "Pricing and availability are not published. Project-specific scope and a written quote are discussed before a build. No number, deadline or 'from' price is implied anywhere on the site."
  },
  "inquiry_endpoint": "https://zumxlabs.xyz/api/inquiries",
  "links": {
    "index": "https://zumxlabs.xyz/api",
    "services": "https://zumxlabs.xyz/api/services",
    "inquiries": "https://zumxlabs.xyz/api/inquiries",
    "openapi": "https://zumxlabs.xyz/openapi.json",
    "inquiry_schema": "https://zumxlabs.xyz/schemas/project-inquiry.schema.json",
    "for_agents": "https://zumxlabs.xyz/for-agents.html#hire-api",
    "agent_profile": "https://zumxlabs.xyz/agent-profile.json",
    "llms_txt": "https://zumxlabs.xyz/llms.txt"
  }
}